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Unrelaible, non trustworthy, dissapointing. Review on Igp

Name: Unrelaible, non trustworthy, dissapointing
Item: Igp
Rating: 1
Author: a Mouthshut User

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76%

4.31

18,418 Votes

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ritutaparia

Dubai India

1 Review

1 Follower

Unrelaible, non trustworthy, dissapointing

Feb 09, 2016 04:53 PM 7015 Views

(Updated Feb 09, 2016 04:54 PM)

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JOIN VENTURES SOLUTIONS PVT. LTD. Cares

JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to achieve customer satisfaction

I had ordered for a personalized item to be delivered on Valentine's Day, stating clearly in the delivery date. I had also sent a message with the Gift. I had ordered the gift 8 days in Advance since they had to personalize it, and it said in the delivery instructions to order atleast 5 business day before. The gift was a surprise.

However, they sent the gift ONE WEEK in advance, WITHOUT ANY MESSAGE. They spoilt my surprise.and sent the gift without writing anything. I am highly dissatisfied with the service. they are most unreliable.

On writing a complaint to them regarding this, there is no response from them.HORRIBLE CUSTOMER SERVICE.cannot trust them with delivery date and Gift

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Brand Response

Hi, We are really sorry for the disappointing experience you have had with us in past. We have taken your feedback and improved our products & services. We urge you to allow us a chance to restore your faith in IGP. We have a 25% Cashback offer exclusively for you on orders placed before 31st July 2023, please use the code "TRYIGP" at checkout and you will get FLAT 25% Cashback in your IGP wallet. Cashback Validity 60 days. Please feel free to write to us at support@igp.com for any other concerns.