Mar 09, 2004 10:21 AM
2225 Views
(Updated Mar 09, 2004 10:21 AM)
I recently got a BIG BAZAAR card and the very first time I tried using it at Big Bazaar I had a bad experience. The membership guide provide with the card mentions a three month EMI scheme for purchases above Rs. 4500.
But at Big Bazaar I was told that they do not have EDC terminal for converting the purchase into a interest (finance cost) free one.
BIG BAZAAR, I was told sells at below MRP and hence does not have the facility.
The call centre executive advised me the following:
If the card holder wants to pay in instalments he may convert the purchase later into instalment(s) but at 10% flat interest.
What is the use if I have to pay interest?
I am interested in paying in instalments as I am a doctoral student receiving fellowship and hence not eligible for loans from banks.
An email sent to the customer care got me a reply in which they have not mentioned the above issue.
The call centre executive says that they have not received any complaints of this nature since they started issuing Big Bazaar ICICI credit cards. And promises that they would take action on receiving my complaint.
