Mar 02, 2017 11:42 AM
7729 Views
I need to get my bike tyres and tubes replaced on the spot. I called to make enquirers and attended the shop with my bike and replacements. When I arrive, I was told that they couldn't do it till 2 days later as they have been very busy lately. This is understandable.
However, the staff(or owner) mentioned he could replace instantly if I buy tyres and tubes from his shop, which I feel extremely unhappy. It is frustrating as it shows that he has availability but refused to change the tyres and tubes from me as I didn't purchase the parts from him. Even I was going to pay the replacement fee anyway.
I walked out straight away and called another shop which they offer to do at the same price but on the spot.
Overall, I am surprised that this shop has the highest rating in my area. My personal experience shows that they have poor customer services. Well, I guess they just lose a high potential specialized buyer in very near future.
