Jun 26, 2016 09:12 PM
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I booked through Heena for the Kashmir Tour(JK-2 Group B) keeping in mind that Sikkim Tour by Heena was excellent.
Initially, the House Boat at Srinagar and the hotel at Gulmarg(Hotel Shaw Inn) were reasonably good. The hotel at Pahalgam(Hotel White Water Resort) deserves a mention. This hotel is not standard(as told by Heena Officials) but way below standard.
The Pahalgam hotel does not have a name hoarding, board & cannot be searched on the web. The rooms are small with dark color with lots of flies inside the room during summer(June). No telephone or intercom in the room. The room is worse than a pilgrimage dharashala room. Later we discovered that this hotel has been taken on lease by Heena for 3 years to cut costs and increase profit margin).
