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Heena Tours and Travels, Mumbai Reviews

Jan 29, 2020 02:55 PM Read
I had booked Dubai tour with Heena tours & travels and they promised 4 Hotel accommodation in Dubai but actual provided was Apartment with not so hygenic bathroom. Never believe on what is informed on paper. Secondly when complained on this subject the staff reacts very rudely and not ready to l...Read More

Dec 01, 2019 12:42 PM Read (via Mobile)
Dear Friends, I had booked Malaysia and Singapore tour package via Heena Tours & Travels for 3 people wherein we had paid for 3 person i.e. 1 couple and 1 extra person not triple sharring but our all hotel booking was made for double bed and one extra bed which was a complete shock for us, al...Read More

Do not Cheat Cutsomer
Jul 04, 2019 11:45 AM Read
It was very bad experience for my father Bhutan trip. He is 70 year old and we thought Heena travel is best but We were wrong. Below are the problems: They have not arranged guideline meeting before trip. Nobody was attended Mumbai airport to guild all the tourist. No one came to receiv...Read More


Heena Tours and Travels - Mumbai
Worst Service Provided by Heena
May 14, 2019 12:42 PM Read
My Mother & Father Travelling to Europe with heena on 11th May, 2019, they do not give the proper breakfast & Lunch food which they have committed. They even do not provide some snacks with Afternoon tea & coffee. Also not providing travel snacks in terms of food packets during 6-7 bus journe...Read More

Completely negative review
May 05, 2019 06:18 AM Read (via Mobile)
I have travelled with Heena several times since 2013 but in last 2 years the quality and service is deteriorating and if this continues maybe Heena tours will be out of this industry Rooms are pathetic and the bus is a nightmare for us No help from Mumbai office too Right now I am on Assam...Read More

Heena Tours and Travels-Mumbai
Dec 18, 2017 01:37 PM Read
Hello all I am going to tell my experiences with tours&travels provider Heena group in Mumbai I was once booked travel tickets for nepal and received it via post but when some of my family members were not interested in that tour so I decided to cancel my trip to nepal so I called them to can...Read More

A Awesome Travel Company !!!!
Nov 15, 2017 09:58 PM Read (via Android App)
I have been consulting heena tours and travels since 2010 as it has been providing best services as per tour. As tours planned by us are difficult to manage but the tour guide with us makes the all things easy and stress free so we can travel without any problem. Tge tour guide provided are inte...Read More

Heena Tours and Travels in Mumbai.
Jan 25, 2017 04:12 PM Read
Hello friends, I want to share my first experience with this tours & travels company. This company website is not good for online ticket booking. I call to customer care representative and want to get knowledge for ticket booking. They did not give good and clear information about seat and pr...Read More

Awesome experience
Nov 05, 2016 06:19 PM Read (via Android App)
In last month I made a tour for kerela with heena tours and travels. There was a troop of about 30-32 people with me. We all were really happy with their services and responsibility. I'll make it out in sequence what we experienced with the tour- 1) from our destination point out luggage was ...Read More

Worst experience to Sikkim with Heena Tours
Jun 16, 2019 02:15 PM Read
Travelled to Sikkim with Heena tours and it was a horrible experience. We paid for A group hotels however we were given B group hotels all at the discretion of the Tour Manager - Prakash Jat. Further people who had paid for B group were given A group hotels. We overheard them saying that they ha...Read More

Beware of taking a trip with Foram (Heena Tours)
Jun 01, 2019 02:49 PM Read
Its worst to speak about my experience with Foram worldwide and now Heena Tours. Think ten times before booking with them. “All that glitters are not gold” Same is my experience with Foram Worldwide and now Heena tours. They give lots of advertisement in the newspaper with attractive offer...Read More

Sikkim - April 2019
May 03, 2019 11:26 PM Read (via Mobile)
In short they must change their name from Heena tours and travels to Heena tiffin services.. as they believe in asking reviews and giving their best only in the food that they provide and not on the entire tour as such.. Every thing else was pathetic. From the taxi pickup to the touring around.....Read More

Complaint about managers of heena
Jun 04, 2018 04:57 PM Read (via Mobile)
Your manager bhagat in the below picture is abusing me for commision which he has already taken and he taken the extra money from guest and he is abusing me in front of guests and he says I m posting your picture in my group to do not come here Please I m requesting you to teach your managers...Read More

May 30, 2018 08:01 PM Read
At our Recent Holiday to EUROPE  , We were 53 in a bus . We got down at a tourist shopping spot . while returning, we got a bit late . Upon sitting in the Bus the Heena Tour Guide Said that they will cancel the NEXT Spot Visit, as the bus got late! Firstly he did'nt tell this to us that  we were...Read More

Eastern europe
May 27, 2018 04:22 AM Read (via Mobile)
We have booked our tour to eastern Europe with heena tours and travels starting 22nd may to 4th June.2018 Right from the booking till date.(.We have just finished 5 days) the service is below standard. nobody cares about the customers in this company. first of all the guide is below standard...Read More

South Africa Tour
Mar 04, 2018 12:44 AM Read (via Mobile)
Recently, I travelled to South Africa where no tour manager from Heena was with us(They had appointment third party localite person from South Africa for us for the entire 11night 12days worst and pathetic experience ever) -No proper guidelines from the local guide shared to us. -Room allo...Read More

Disappointed. Dirty, smelly. please read till en
Feb 12, 2018 03:06 PM Read (via Mobile)
Heena tour is giving 4 star hotels but those are very low end of 4 star hotels. Bathrooms are very dirty? Shower doesn't work, in the sink so much gunk around faucet all black black, shower curtain is very dirty from bottom. Seems like they never changed the shower curtain since they open up the...Read More

Heena tour to Kashmir
Jan 12, 2018 10:27 AM Read (via Mobile)
Please read the review before booking your tour with Heena tour& travels. We had booked the tour to Kashmir for the month of April 2017. Before booking they used to call us daily for booking tour, once we booked the tour they didn't called even once, for any updates we had to call. The ...Read More

Nov 02, 2017 02:10 PM Read
Recently, I travelled to Karnataka Kerala booked by Heena Travels and pathetic experience related to room booking done by them. we were group of 20 people and they have charged the same payment to all still there was injustice in assigning the rooms and when we complained they said they don't ha...Read More

Worst Bhutan trip ever
Sep 01, 2017 10:26 PM Read (via Mobile)
Very bad experience . Very rude staff . They don't even give proper answer on call. No management at all. We were only two persons in our trip of Bhutan even if we told them to go in group. We booked 4 months ago but they informed us only fees days ago that we are only two persons to go on trip....Read More


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