Jul 08, 2016 09:59 PM
9193 Views
I admit it that it has really good amazingly fast Internet service, the service I use comes with 50 mbps which really very quick.
But it provides only about 5 to 6 mbps of downloading speed which some times makes a major difference between its surfing speed.
And apart from this the Hathaway broadband service experience is really annoying to me the whole year, as if you loose a network or yout modrm goes offline due to any network issues the problems tkes all around 2 days to solve which I have experienced many times. And they also do not make any deduction in their charges as other broadband services such as MTNL deducts their bill amount as if there is any network issues and the customer is able to avail the Internet service.
The service number given from hathway is too annoying as there is an computers interface which takes all data from you as if your Hathaway account no. and the type of service which you need through a call as a comman sense which can also be asked straight from the person receiving the call as the time it takes through the interface is too long for a person in a urgent need as it also make some people really bad as their balance gets deducted and they only get an reply that there is some king of technical problem which will be solved in further 12 hours.
