Nov 14, 2007 03:35 PM
4675 Views
I am using standard HSBC CC. It was issued to me as a life time free card. For last 2 years until I was using the card, I faced no issues. As soon as I stopped using their HSBC card, I was charged the yearly fees of the card. When questioned about the same to customer support, no one is in the position to answer my query. I have already logged my issue and asked customer support to cancel my card, but no response from them. Every time I am told that you will get a call from HSBC within 4 days. But till date no one has called up and the HSBC bank is just sending me reminders about the charges.
Can somebody help me inthis issue. I want to cancel my HSBC card.
This is really pathetic. I feel that no one should opt for HSBC CC card. And if they are offering you a life time free card, you should take a written confirmation about the ame from the bank.
