Nov 23, 2008 05:56 PM
2891 Views
Some three years back(2005) I was approached by Credit card agents of HSBC Bank who kept on following up with me till I agreed to apply for the Credit card.During the time of filling the application they had confirmed that the Card has life time free validity and I need not pay anything.They had asked me to Fill my name and address and took my signature at 3-4 places.I had duly received the Credit card and password in next one month. After 6 months I received a call from HSBC Bank that I have due payment toward Insurance policy accompanied with the Credit card.
To which i clearly told them that I had only applied for the Credit card and not for any insurance policy then how come the Bank has deducted the money from my credit card without my signature and asked them to cancel the policy and refund the money.As per the bank authorities the Card was accompanied with a insurance policy and their agents had taken my approval over Phone for duducting the money.For which they have a recorded conversation.I had clearly stated that I was not interested in any insurance policy whose term and conditions, Premium amount, has not been disclosed to me and neither I had been approached by the Insurance company for any policy on which I had signed and authorised the bank to pay the insurance company any money..Nor did I received any policy till date.So why shall I pay the money and asked them to cancel the same and refund the money, for which they assured me that the same will be done.
Again I got a call after 6 months from the bank to return them the money along with interest rate to which I again refused to pay and asked them to cancel and block my card so that no money can be further deducted from my card. I got a confirmation that the card has been blocked. Then I got transferred to other city and now after 2 years again I get a call from the bank and recovery agents to return the money along with interest for 3 years.
I am unnecessarily being harassed for taking a credit card for which I was reluctant to buy from day one.The surprising factor is that I have never received any insurance policy either from the bank or insurance agency against which they are asking me to pay them.I am planning to go to consumer court now and also IRDA for this fraud.
