Jun 19, 2006 04:53 PM
2995 Views
HSBC Card
HSBC approached me 2 years back with a free card option and at that time the concept of free card was catching on and I readily agreed. Infact I took an add on card for my wife to as they said that it was free too.
Among all the cards I used (SCB, SBI, ABN, ICICI) HSBC was one card which had a healthy grace period from billing date to repayment. I was very glad about this.
Initial problems I faced with HSBC was the bills were not sent on time but their executives were prompt to come over physically to collect the money. There were lots of discrepancies. Then came a time when they decided to give me a gold card and even took all my documents for the same. I am yet to hear from them after 2 months of furnishing my documents. This is after I furnished my latest pay slips and with a good track record with them.
The latest shock is that I have received a bill where in I have to pay for all the add on cards I have. This bill has reached me after 2 years and though I am trying to reach them on the phone for the last 2 days I am not able to speak to any customer care officer.
But I am sure at the end of the month they will promptly send a recovery guy to collect the money. This time I am sure I am not paying them a dime.
All these cards have taken us for granted and we need to really look into the matter.
regards,
Krishna
