Jul 23, 2008 01:23 AM
12622 Views
(Updated Jul 23, 2008 01:28 AM)
The HP Pavilion DV6000 series of laptops has a manufacturing defect. This information can be found on HPs website at:
https://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us
The defect also applies to the following series of laptops: DV2000 / DV6000 / DV9000
The design of these laptops results in overheating. As a result, several components like wireless, video etc start failing. HP offers a BIOS update which is intended to keep the cooling fan switched on for longer. However this does not resolve the actual defect in the product.
I purchased a new DV6000 laptop 1 year ago. Ever since then I have encountered several problems with this laptop:
The Broadcom Wireless Card stopped working. It is no longer detected. (See the above link, where HP acknowledges this problem).
During a power-up the laptop does not show any display. (Again, in the above link, HP claims that this problem exists). The laptop just keep rebooting again and again, immediately after power-up.
The DVD Writer did not write DVDs. At the end of the process, blank DVDs were ejected out.
HP has offered a free service for customers who own this laptop - only in North America! Customers in India are left out without any support.
I am thoroughly disappointed with the quality of this product. It would be best to stay away from this series of laptops. If you have already purchased one, you might want to try out the BIOS patch from HP (above link).
Several users have complained about the startup problems of this laptop here:
https://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1
216753235219+28353475&threadId=1147659
The various problems related to the Wireless card on this laptop are posted here:
https://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1104931&
admit=109447626+1216753940411+28353475
Thanks,
Roshan
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Roshan Kulkarni
https://it.iitb.ac.in/~roshan/
