Mar 23, 2016 09:42 AM
7252 Views
Hello frds, I had taken a brand new laptop in nov 2014 and the keyboard of the laptop started giving me problem in just one month and when I approached to the service center, they said its an physical damage so cant help you. and I will have to purchase a new keyboard, which I said yes to them, since I did not wanted to waste time in arguing about the warranty and all that stuff.
It has been more than one month and I have not yet received my keyboard yet. and when I call up at service center they don't know when it will come.I Really don't understand the kind of service is hcl is providing to their customer and if it is like that only, then I think need to approach the consumer court for the same.I believe every company has their support rules and if the company can not give the service to their customers then I think company should close their business and go away rather than harassing the customers.it never gives a good services.thank you.
