Jun 18, 2019 08:04 AM
44197 Views
I purchased a Godrej EON refrigerator after completion of one year its warranty I spent 3200 in an year.
The product claims itself as stabilizer free operation but the technician visited and said due to power issue circuit board malfunctioned.
I got it repaired and purchased stabilizer thinking that should not believe whatever written onthe product is unbelievable. After that recently again it got repaired and technician was arguing with us saying you should have purchased Godrej stabilizer.
Then why it is not mentioned that product only works with Godrej stabilizer.
And worst part is in one year I have to spend 3200.
They are selling replaced part why they are not putting warranty on it.
And after repair light was not working properly and door was not locking properly and the refrigerator sound was so high than before not expected such a worst service from Godrej. Previously Godrej was a good brand my previous refrigerator worked almost 20years without a single issue. But this one is the worst one.
Kindly improve your products instead of pitching customers on insurance.
And train your technicians well my second repair happened due to your technician improper connections your technician mentioned it and I have to pay that.
