Jun 14, 2013 05:51 PM
109416 Views
IFB Washing Machine - Out of Work after Only ONE USE - LOST Rs 26, 500/-
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On 11-06-2013 I purchased IFB Eva Sx Washing Machine.On 12-06-2013 company technician came, gave Demo and the very First wash launched and he left my house.
After completion of wash, as per his instructions I tried to unplug the water pipe from adopter. The whole adopter came out of pipe. I tried to fit it to pipe, but the screws are not working.
I am not able to fit it. On 13-06-2013 I registered a complaint with company by phone. On 14-06-2013 company technician came, examined and he said like this: THIS ADOPTER IS OUT OF WORK and THE COMPANY WILL NOT REPLACE IT AS IT WILL NOT COME UNDER WARRANTY/GUARANTY. I astonished after hearing these words.
I invested Rs 26, 500/- for IFB Washing Machine (including accessories)I think I am the most foolish person of the world, who invested Rs 26, 500/- for one time washing of just 5 pairs of dress.The company service personnel are not lifting the phone, even if they lift the phone, they simply say
"today we will come"
