MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

23%
1.37 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
shahdara India
DELIVER OLD CHICKEN
Apr 06, 2019 11:12 PM 29397 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Freshtohome.com is an online website that delivers fresh chicken at your doorstep. I also ordered 1kg chicken breast from them, I received my delivery in just 6 hours which was really quick.


But when I received my chicken it was frozen and that was a real hint that the chicken is old and not fresh.


I then marinated it and cooked as I am usually doing for 2 years and . after the chicken got cooked and I broke apart a peice it was dull in colour, I usually purchase chicken from my nearby shop who give me freshly cut chicken and that is why I could tell the difference. The chicken I usually buy is crystal white from inside and this one was quite dull.


The taste was also really bad and the chicken had some blood stains also on it? How can you expect chicken breast to have blood stains on it.


I called up the respected person and told him about the incident and he apologized the chicken could not be returned as I had used it.


But honestly I do not feel like ordering from then again.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Sir,
We apologise for the inconvenience caused. This is certainly not the experience we intend to offer our customers.We have made a note of all your concerns and will investigate it internally. Kindly share your order number by writing to us at customercare@freshtohome.com so that we can resolve the issue as soon as possible.
Thank you for your patience.

Upload Photo

By: Fresh2home | Apr 08, 2019  05:14 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Freshtohome
1
2
3
4
5
X