Feb 18, 2009 02:00 AM
6694 Views
(Updated Feb 18, 2009 02:05 AM)
Vide reference Invoice No. RRIA80014900 Of 24-01-2009for the Servicing I had had at Vansh Ford Service Center, Raipur on24th last for my vehicle IKON-Flair amounting to Rs. 2253.00Atthe time of deposition of my vehicle I'd communicated to theVehicleReception Counter that there emanates sound from near the left door, in addition to sudden rising of the engine speed during idling.
I was told to take back the vehicle in the evening at around 06:00PM and at the time of delivery I enquired of the sound problem which persisted even after the Servicing of the vehicle. To which The Vansh Ford Executive &the concerned Mechanic clarified that it is from the "left rear speaker" (of the CD player).
Which I'd got installed from outside and they cannot attend to it.Since the Servicing Station doesn't allow time to get satisfied as it comes to the end of day (06:00PM) and in this hectic daily schedule, people hardly have time to go to servicing center again on the next day.
After getting it investigated locally at my residential area, it has been located that the Sound is NOT FROM THE SPEAKER, but from the rear left Shock-absorber, which is loose at its top end. Atthe time of delivery of the vehicle I even apprised of that there is Extended Warranty for the vehicle ( reference Contract No.CO-IND-0094879 valid upto 18/12/2009 from other dealer) and the Certificate was shown but their personnel at reception desk who said that it hardly matters and only servicing will be done and the charges will have to be tendered.
And it seemed that the person was not pleased to know about the Warranty Contract.If this remains the observation and care at the Servicing Station of stature, it regretted to recommend others at Raipur Service Center.I am to get the problem rectified at my residential area in small District of Madhya Pradesh, at certain charge and with local mechanic.
Hence I am taking up this ill treatment and non-attention to the problem which has been meted at Raipur Service Station with the manufacturer who executes Extended Warranty Contract for certain charges with the Ford-Owners.
