Sep 24, 2013 08:59 PM
13480 Views
I recently bought Fila sports shoes on 31/07/2013 from Shivas Sports pvt ltd, Mukherjee Nagar, Delhi. But within 1 month the mesh of the shoes started tearing off. I went to the store in order to demand a repair of the said pair of shoes but they contended that as this pair had been bought at the time of sale, therefore company is not liable and as a matter of fact no as such warranty is given for such faults.
I stated that at the time when I bought I explicitly sought an explanation on the warranty to which they replied that if any fault was found within three months of the sale of the product then it shall be sent to the company. Now they disagree to such thing and gave a lame excuse that if anybody in their staff had said so then he must be a new employee who had not been trained properly.
In bill to it has been mentioned that major defects are to be repaired for the products being bought during the sale period. But the shoes were not accepted. Company like Fila acting in such a weird manner coerce me to detach my self from this brand... The amount paid was not less... For a student 2159 figure matters a lot..
