Oct 21, 2010 09:15 PM
10582 Views
I have a palio, but thought everybody interested in FIAT would want to know how A.S.S (after sales service) is so posting it here as well.
Hello Fiat fans,
I am writing this review exactly after 2 years from the month I bought my First favorite car Palio Diesel Multijet but with a totally different feeling (with a heavy heart filled with frustration). Since its was my first car you could possibly imagine the kind of emotion that goes with it.
Fiat - TATA partnership was still very new, so ignoring advises from everybody and trusting that this partnership will deliver I went for Fiat Palio MJD.
The Car is awesome.. best car in <6lacs (space, comfort, safety, performance) even today I don’t have a single complaint about the car’s performance - its a beautiful car.
First year I did not have problems servicing except TATA guys always treated me like they were doing a favour by servicing FIAT cars and 95% of the guys in most of the TATA service stations don’t know anything about FIAT, so you go back to them with the same problem that was not rectified and after doing this repeatedly you will forget it and get used to living with it.. but you feel so helpless when you know nothing can be done.
Second Year, Manipal motors on Old Airport road stopped taking Fiat cars for servicing. So I go to Prerna motors on Old madras road and they did an average job - always leaving one problem for me to take back home.
Guess what, two months back they too stopped taking FIAT cars for servicing. Now they do only the oil change and if there is anything else you have to get it done in their head branch which is outside bangalore.
Who would have thought, the experience would be soo bad. Now I am looking to sell my extremely well maintained (you know guys who are passionate about cars) car which just completed 2 yrs on Oct 9th and go for a MARUTI (yes, you read it right.. maruti! which is such a compromise).
I wrote a lot of letters to FIAT’s CEO corner but as expected the dumb I guess FIAT does not want to do anything about the huge problem they are so well aware of.. I really pity those guys who buy Punto and Linea (they are such beautiful cars and we cannot enjoy it.. such a shame).
Well thank you guys.. I was a guy who told others that people passionate about FIAT are not bothered much about service but see what I have become.
Thanks
bsnaidu
