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MouthShut Score

57%
3.94 

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Never trust them
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Brand-aid! The problem has been fixed. Happy Ending.
Feb 19, 2017 03:50 PM 2528 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I planned my valentines gift for my wife, I booked order over phone call with customer care. I confirmed delivery to provided address, asked them again and again if they can deliver on the provided address, they assure me delivery to the address and on time.


surprise, on Valentines day, at 9:40 AM I got call, and the person on the other side said that they don't deliver at given address and my money will be refunded. WTF is this? Can't you even tell this at the time of order, or even 3-4 days in advance, so that I can arrange something else?


Highly irresponsible, careless and not trust worthy at all.


If you don't have problem in your relationship, use this service, they can create one for you by using their expertise.


Thank you so much for making my first valentine's day memorable.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in the future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  07:37 PM Comments 0

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