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Home > Ecommerce and Online Business > Online Shopping > Ferns N Petals > Not commited to service on time

Not commited to service on time. Review on Ferns N Petals

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57%
3.94 

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Dilshad Colony India
Not commited to service on time
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 28, 2017 08:03 AM 10475 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

My experience with F&P is pathetic. I ordered a flowers on my wife's birthday and give instructions to delivered that on a particular time so that I can surprise my wife and I planned the day accordingly. Flowers didn't delivered on that particular time and when I called their customer care, didn't get any positive response. They delivered after 4 hours from my given time. I have to change all the plan for the day because of their carelessness. When I told them this issue, they didn't bother as they already got online payment.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  08:33 PM Comments 0

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