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MouthShut Score

57%
3.95 

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Very disappointed from the service
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Brand-aid! The problem has been fixed. Happy Ending.
Jun 25, 2015 01:14 PM 10148 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I once ordered an flower bouquets from fnp.com because there was an offer of 30% discount on any bouquet so I thought to order one bouquet but when I got to the checkout process I entered my discount coupon.


But it says that the this coupon can only be used on the purchase of Rs 1000 and more, so I have to pay the whole price.


Fnp.com has a wide range of variety on bouquets, cakes, wallet, wall frames but it is very highly charged. You can get this bouquets at any of the local vendors at half the price and you get he fresh flowers


When I recieved the flower bouquet which I ordered I was happy by the bouquets but 2-3 flowers were dried out and I had to remove it. All I am saying is that price you pay for the bouquets are expensive and you get less satisfying flowers


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 09, 2022  12:13 AM Comments 0

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