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MouthShut Score

57%
3.94 

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Verified Member MouthShut Verified Member
New Delhi India
Expensive And Poor Service
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A token of appreciation from the brand
Jul 25, 2017 11:25 AM 12676 Views (via Android App)

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Once I Ordered A fresh flower bokeh, sweet and a small note( scroll) .it was to be delivered at 4 pm on next day everything was going fine I paid through my credit card next day they contacted me at 3 Pm and said sorry we can't deliver at 4 pm because delivery boy is not available so we will deliver at 9 pm sorry and all formalities they completed.


And the note they have attached with that bokeh was written by ball pen with poor handwriting I was ashamed. I had planned a surprise for someone but that was not and probably a sign of worse planning.


Their Price was too high you can assume I am attaching bill to this review. I would love to slap their manager they put only descent pictures on their website for attracting people. I just want to know why they can't clear at the time of booking they won't be able to deliver their on time another thing they don't have cash on delivery option. I have much more thing to say like their care services product quality everything is cheap.


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Brand Response

Dear rahulmishra00,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  06:15 PM Comments 0

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