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MouthShut Score

57%
3.95 

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The world's worst customer service lady
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 13, 2020 05:28 PM 427 Views (via Mobile)

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Horrible and the worst customer service. The woman Saima is the most rude, abusive and crazy lady who abused me and banged the phone down coz i didnt pick the delivery call the first time. Is this how you expect to expand business during Covid times? By employing such pathetic staff! Yours is a business to delivery good news to clients in form of flowers, plants and cards!


How can you service be of such disgraceful quality? I am never ever ordering from you guys! Whenver i look at the delivery, i will remember this horrible person.


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Brand Response

Dear mithish,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 07, 2022  09:29 PM Comments 0

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