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MouthShut Score

57%
3.95 

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Pathetic delivery and customer service assistant
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 06, 2023 08:56 PM 220 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

They are the worst service providers available in the market, dont fall in their trap to make the special moment, they have delayed with two days from the date provided and now giving lectures that it has already been mentioned.


The reason of not delivery provided as delivery personal unable to find the location, which is not true. location address is properly given with three local contact numbers of the same city but neither the delivery person nor the executive of fern and petal bothered to call.


If you are not buying something very expensive they wont take your deliveries seriously better take some reliable ecommerce portals like amazon. they are cheaters and have no value of money.


Moreover unlike amazon, they wont return, cancel your order in any case, even if it is not delivered.


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Brand Response

Dear Customer,
Kindly accept our sincere apologies for the inconvenience caused to you. Although our service team strives for customer satisfaction, it’s evident we’ve fallen short in this instance. Please be assured we have taken appropriate measures to ensure it will not happen again in the future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Sep 19, 2023  05:09 PM Comments 0

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