Aug 09, 2016 07:22 PM
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FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
I had ordered for Bonsai beauty as part of PAYBACK rewards worth 4600+ points. The bonsai was delivered by Ferns & Petals with a cracked ceramic pot. I raised my complaint with payback team & a replacement was offered.
The second bonsai delivered was with a ceramic pot which was almost in a powdered form! I could not even lift the plant from the package!
Never expected such carelessness in packaging from a gifting company which was of thought of as a professional one. I wish I could post my review on the PAYBACK rewards page or on Ferns n Petals page so that nobody ever orders this product. Thank God! It was not a gift to someone else! Never ever buy from this completely unprofessional company unless u want complete disappointment!
