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57%
3.94 

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Verified Member MouthShut Verified Member
Jamshedpur India
Product Quality not good!!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 31, 2016 12:41 AM 10084 Views (via Android App)

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I am regular customer of Fern N Petal and I had been satisfied with all my earlier orders until the last order . Last month I had an awful experience with Fern N Petals.


I had ordered a bunch of flowers along with chocolates for my friend  as her birthday gift. The order was supposed to be delivered on her address. The order was delivered on time but the flower was of worst quality . The flowers were dried with no freshness and bad odour coming from it and the chocolate was also not packed properly.


Finally I was so embarrassed in front of my friend as this was her birthday gift and was totally spoiled due to Fern & Petal.


I would never recommend anyone to this online store as they don't deserve our trust.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  10:05 PM Comments 0

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