MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Set Email Alert
Alert on more product reviews
Alert on new comments on this reviews
Home > Ecommerce and Online Business > Online Shopping > Ferns N Petals > Worst ever experience
Ferns N Petals
Customer Service:
Product Quality:
Delivery Timeliness:
App & Websites:
Reliability:
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
Booked flowers to surprise a friend.order date 6th Aug. Even I got a surprise when order got delivered today. calling up their call center was even funnier as the call agents claim that to give excellent service they have delivered it a day in advance. Super impressed at their stupidity . And guess what the agents agree to refund for this transaction. their sneaky supervisor writes an email to refuse the refund.#neverfernsnpetals
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Brand Response
Dear Malinis55,We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.Flowerly Yours,Team Ferns N Petals
Cancel
By: FNPPL | Apr 08, 2022 06:12 PM Comments 0
See full communications
View more comments
Read All Reviews
YOUR RATING ON
Success!
Thank you for sharing the requirements with us. We'll contact you shortly.
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address