Jan 31, 2011 08:10 AM
10937 Views
Parking Charges are too high at EA.
Management should at least adjust the charges for any retail purchase made in the mall. I paid Rs 135 for 5 hours. I kept the car at B1. After shopping, I came to place the bags. Since I didnt note down my car park slot number I enquired with a security and he said it is in B3. I was certain that it will be in B1, since I moved down only a single level from the road. But I went to B3 as per security's advice. Another security asked me to check B1 again!.
While exiting at B1 the normal exits were closed. Ther was no instruction as to where to go for exit. So I went to b2, B3 and exited. There the lady said since'laptop is not working' only B3 exit works. For the Rs 135 paid, there is no service delivered, no sign boards to say'Pl take exit at B3' etc.Very poor service.
In other floors, security person is not aware of what is where. We asked a person for escape cinemas and he said'i am new. I dont know'. Later we found that he was standing very close to escape cinema. He should know at least the 10-15 shops near his area
Food court items are very very expensive. Sangeetha offers Idly for 43, Dosai for 64, Onion oothappam for 88, Briani for 145 etc.So you can judge.
Fun city says that we have to buy for minimum Rs 250 which is unfair. Rs 100 is more reasonable. Or they can collect Rs 250 first and if customer uses Rs 100 they can refund the balance(like the food card). Now, customer is forced to spend Rs 250. This is not customer-friendly,
Mall is ok, but costs are exorbitant and prohibitive.
