Name: Most Inefficient service
Item: Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Rating: 2
Author: a Mouthshut User

MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Business

Upload Photo

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier Image

MouthShut Score

14%

1.33

1,854 Votes

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Eureka Forbes

Owner? Claim this Business

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address

Contact Number

Cancel

bhatsudha

Manipal India

1 Review

Most Inefficient service

Jul 19, 2002 04:13 PM 5665 Views

(Updated Jul 19, 2002 04:16 PM)

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

I have an aquaguard for which I have taken annual maintenance from Eureka Forbes' Udupi dealer. For the last 30 days the unit is not working. I get very irresponsible reply for my enquiry. Everyday without fail I have been calling them up and I get the same reply everyday - 'it will be done today positively'. In short I am disgusted with their service. However I have no complaint against the product itself. I have been using it for 5 years and I have not had any water-related problems so far. I only hope the Head Office takes notice of my complaint and instructs the Udupi dealer to attend to my complaint at the earliest. I have found out that I am not the only one in this area who is complaining about the inefficient service - many are with me.

- Flag This Review
- Irrelevant
- Fake
- Junk
Thank You! We appreciate your effort.

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Dear Ms. Sudha,
As a part of resolving customer complaints raised through mouthshut, we are currently in the process of clearing backlogs and recently came across your review dated July 19, 2002 posted on mouthshut.
We are glad that you like our product but unfortunately our service has not met your expectation. If any of your queries is persisting, please provide me your address and telephone number so that we can get in touch with you at the earliest.
Thank you for sharing your concern. For any assistance, please feel free to write in.
Kind Regards,
Rupali Chanda
Manager – Corporate Communication