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MouthShut Score

46%
3.52 

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Eureka Forbes

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Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier Reviews

Worst product and worst customer care service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jun 14, 2017 05:50 AMRead (via Mobile)
Customer care executives and supervisors are all horrible.dont care attitude for your Complaints. .even the escalation department.product is also worst.nothing is high other than their cost.in my case they had charged like 4k for yearly filter change and had put wrong filters which made us to dr...Read More

The worst service of eureka ro
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 30, 2016 05:01 PMRead
I purchase aqua reviva ro 6 years back . but now I am helpless for AMC service . first of all I complain about ro machine is not working on 20 aug 16. they took 10 days to visit . and visit time they ask for physical bill . I misplace  my physical bill . I called regarding this to eureka cc.they...Read More

The worst experience i have in my life with EUREKA
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 21, 2016 07:58 PMRead
This is Amit Kushwaha my product customer ID(8000098158) and order no(998045479).I want to return my product back reason the filtered water of Dr. Aquaguard Magna UV water purifier taste is like hard water, the technician from your side also checked the same. The normal water TDS is 160 and ...Read More

YOUR RATING ON

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
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Eureka Forbes will sink with current after sales s
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jun 17, 2016 07:33 PMRead (via Mobile)
I am customer of Eureka Forbes since last 20 years, currently have 4 machines for my homes and offices.Over last 3 years, the after sales services of company is deteriorated  and has reach to extent wherein I urge people to stay away from this company and find better alternatives.

Eureka
Thank You
A token of appreciation from the brand
Feb 12, 2016 08:19 PMRead (via Android App)
Eureks forbes is one of the best water purifier company and its a very big company and service is one of the best service in india and 100% pure water decrease the tds mg etc.Eureka reviva good water purifier and ganuene ptoduct and good design and also very easy to clean

Water contamination is one of the biggest problems in India. Drinking untreated water is a cause of various diseases. To combat this problem many companies have come up with water purifiers. They are cheaper than bottled water and effective than boiled water. Since water purifier is an essential item in the household we bring you some guidelines that will help you make the optimum choice.
Pure water
Thank You
A token of appreciation from the brand
Feb 04, 2016 03:51 PMRead
Eureka forbes is a water purifier like other brand purit aquaguard.I bought it about six month ago.i am living in rural area and I have depend on well for water but in rainy season water taste is very poor thts why I was looking a purifier and my friend suggested me eureka forbes purifier and I ...Read More

Recurring cost & Service pathetic of Eureka forbes
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Dec 13, 2015 11:19 AMRead
Https://www.facebook.com/photo.php?fbid=1104014886277058&set=a.173122436032979.40031.100000056720873&type=3&theaterGuys,  Not only eureka forbes,  check the filter replacement cost,service visit cost and essential other costs before purchasing.I agree with all the bad reviews of eure...Read More

Do not buy Eureka Forbes purifier
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jun 26, 2015 12:21 PMRead
I was looking for a water purifier and reviewed multiple products online. I had a good impression on Eureka Forbes as they come door to door and display their vacuum cleaners. So thought to buy Eureka Forbes water purifier after comparing multiple products on Flipkart and Amazon.I bought Eur...Read More

Worst service experience
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Feb 21, 2015 04:58 PMRead
I have purchased Auasure in November 2014, Its stopped working after a month, called many times to service centre for help but till today no one came to solve the problem.Customer care only log the complaints and gives fake assurance that today technician will attain the problem.Never re...Read More

Eureka Forbes Worst Service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Dec 11, 2014 06:00 PMRead
It has been a month since I have been chasing Eureka Forbes to come and service Eureka Forbes Aquasure Aquaflow DX UV Water Purifier.Every second day, someone new calls me, takes my address and complaint all over again, assures me someone will turn up and no one has to date.Terrible terr...Read More

Worst Customer Service!!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Oct 16, 2014 06:40 PMRead
Had there been 0 star for services, I would have given that. I stay in Bangalore and bought their premium model Magna. The service as mentioned by others is pathetic. There is no responsible person in the entire system.They treat the customer as ping pong ball. They will keep on giving you n...Read More

High Maintenance, bad support and overall costly
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Oct 04, 2014 01:05 PMRead
I paid around 14K for getting this installed.The guy came in the night at 2200 to install it.When asked about references in my area, he gave some names.I asked him about the general complaints of this model.He never told about the candles life time.He was trying to tell that ...Read More

Hangover suicide equal to Opting Eureka Forbes
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Sep 23, 2014 06:51 PMRead
Thank god I received the product after 30 days and now I am following up with customer care for installation.Concerns:1)  Never received acknowledgment messages to register mobile/email for successful orders.2)  Customer must do follow up(many times) to receive product and for instal...Read More

Product and service horrible
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Sep 01, 2014 11:22 PMRead
Purchased the product in 2011 and to our surprise found out after 1 year that the product supplied was with filters which is not suitable for Ganga water. To correct it extra charges were made but after lot of protest was done at no cost. So for 1 year drank water which was impure as per the tec...Read More

Take Money, Install Purifier and FORGET Service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
May 26, 2014 02:07 PMRead
When I gave me my number and name on Eureka Forbes website, the sales man was at our home with purifier within 3 HOURS. Within a week it was not functioning properly. When we called for service, it took 4 DAYS for them to come and then problem was solved. Now after three months "purified" water ...Read More

Very Poor Response And Service By Eureka Forbes
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
May 11, 2014 09:26 PMRead
I a customer of RO. I have been at the receiving end for last 10 days and 4 years in the past regarding my RO service. They are prompt to collect the money and sometimes extra money. They have cheated me of my 1 year contract money saying no record exists.Their Head customer care Vinita Hegd...Read More

Is The Product Worth Buying?
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
May 06, 2014 06:39 PMRead
I purchased an Aquaguard Reviva 6 years ago in exchange for an older version of Eureka.I must admit that I did not do much of market search at that point of time due to certain personal reasons.The whole focus of Eureka Forbes(EF) is "Sales without service." The service of Eureka Forbes ...Read More

Unable To Reach Eureka Forbes After Purchase
Thank You
A token of appreciation from the brand
May 06, 2014 10:47 AMRead
We bought this product on October 2013 from a authorized dealer of Eureka Forbes. We were told at the time of purchase that we will be contacted by Eureka Forbes and issued with warranty slip, original bill and service documents.Till now we have not received a single piece of paper. We have ...Read More

No Way to Reach Eureka Forbes After Full Payment
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Apr 03, 2014 12:24 PMRead
I made an online payment for Aquaguard Reviva 50 on 1st April 2014 by simply making an online order for the same. The ordering and payment process was fast and easy. The website offered that a small amount (2500/-) be paid first and the balance (7500) on delivery of the appliance.However, at...Read More

Cheated with second hand membrane!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Mar 30, 2014 09:29 AMRead
Based on the recommendation from Eureka Forbes service person, I have opted for 2 years AMC. First year they had replaced new membranes, but second year of 2 year AMC period, service person has replaced the membrane with the one already used and expired in some other customer location. Due to th...Read More

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