Name: Eureka Forbes just dont listen after Selling
Item: Eureka Forbes Aquaguard Ultra Water Purifier
Rating: 1
Author: a Mouthshut User

MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Business

Upload Photo

Eureka Forbes Aquaguard Ultra Water Purifier Image

MouthShut Score

13%

4 Votes

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Eureka Forbes

Owner? Claim this Business

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address

Contact Number

Cancel

gargvineet2005

MUMBAI India

6 Reviews

Eureka Forbes just dont listen after Selling

Sep 08, 2014 08:18 PM 5731 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

It has been 4 weeks since my aquaguard has stopped working. Despite continuous calls and follow up they just keep moving me in circles stating the service man will visit the next day. The service finally turned up one day without the part although it was clearly stated that the tap is not working. The service person was more interested in servicing the machine for a charge but not too interested in repairing. Finally he said he would bring the part the next day. It has been over a week now he is nowhere to be seen nor contactable. The request number is 0078003370 and 0077941773 and customer id is 1009591795. I just don't know how these guys run the company by fooling the customers. I am Frustrated with this product and the company.

- Flag This Review
- Irrelevant
- Fake
- Junk
Thank You! We appreciate your effort.

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Dear gargvineet2005, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team