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Home > Home and Appliances > Kitchen Appliances > Water Purifiers > Eureka Forbes Water Purifiers > Eureka Forbes Aquaguard RO Smart Water Purifier > Worst support on Service under AMC

Worst support on Service under AMC. Review on Eureka Forbes Aquaguard RO Smart Water Purifier

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Worst support on Service under AMC
Jan 25, 2016 08:25 PM 16497 Views

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I had bought Eureka Aquaguard RO+ by 2013 and Taken AMC 20-10-2014.


Till now there was no periodic service, which they have committed during signing the AMC contract. further after  booking service call twice for Filter replacement under AMC, no one turned up for the service.


I had never under gone such humiliation from any product customer service. On first service request No:0084321649 for the replacement of filters under AMC, service guy turned up after 5 days and  went back committing will come with filter, but didn't turned up.


After initiating second service request no: 85307802  on 20/01/2016, there no response  till now.The amount send on AMC is only going in drains.


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Brand Response

Hi Rajesh,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team

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By: Eureka_Forbes | Jan 27, 2016  06:36 PM Comments 0

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