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MouthShut Score

52%
3.79 

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Eureka Forbes

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Eureka Forbes Aquaguard RO Smart Water Purifier Reviews

Pathetic service from eureka forbes
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
8 days agoRead (via Mobile)
Their customer service do not work for you if you have prepaid cell phone with unlimited call or data plan. I was not able to do raise service request because. Then I contacted their vendor who promised lot of sweet things that they will come on first call. I have called them many times but no r...Read More

Aquaguard genius fools us. Eureka Forbes
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
13 days agoRead (via Mobile)
Hi Everyone please never buy a water purifier from Eureka Forbes Ltd.As I did a big mistake by purchasing the water purifier spending 21, 000 for a model in September 2018 which never gets it service till now. I am very much disappointed by the attitude of your company as no one turned up fo...Read More

Worst services
Thank You
A token of appreciation from the brand
Aug 17, 2019 09:41 PMRead (via Mobile)
Once upon a time they were known for services. BUT now know for disaster services. non of their complient booking lines work. my aquagaurd machine is completely down for last 4 days. trying to raise a complient since 4 days, but could not as non of their given nos. are working / reachable.it...Read More

YOUR RATING ON

Eureka Forbes Aquaguard RO Smart Water Purifier
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Wrong TDS Filter to kill people
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Feb 23, 2018 07:49 PMRead
Like most parts of Banglaore I too get Cauvery drinking water, which has low TDS of 140+or- 20, ideally we dont need RO to remove Minerals, to make money they sell us expensive RO, then again in last service they have put high TDS filter so the output water is close to distilled water with TDS o...Read More

Never BUY any Aquagurd products, they make u fools
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jan 22, 2018 02:11 PMRead
I purchased Aquaguard Magna(UV+RO), I purchased it for 17990, not even 1rupee discount given to me. For this features it is highest price in the market. Thought value for money will there. Given 1 year warranty. Since then I faced so many problems with this worthless defective piece. I was busy ...Read More

Water contamination is one of the biggest problems in India. Drinking untreated water is a cause of various diseases. To combat this problem many companies have come up with water purifiers. They are cheaper than bottled water and effective than boiled water. Since water purifier is an essential item in the household we bring you some guidelines that will help you make the optimum choice.
Poor customer care
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Nov 22, 2017 01:51 PMRead (via Mobile)
I am using a Eureka Forbes water purifier. And I have taken an AMC for that. In every time I m facing a problem it is taking more than a week to send the technician.also they used to close the complaint even with out send the technician and sending mail stating that your problem has been solved ...Read More

Don't buy they have pathetic service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Oct 10, 2017 08:44 PMRead
I have another water purifier from Eureka Forbes.Customer id: 1004789462For almost one month now Im without water because of pathetic eureka forbes service. I never believed people that KENT is better, but now I must say no one should go for Eureka Forbes water purifier. I have been rais...Read More

Aquaguard water purifier - Use and throw
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 12, 2017 04:11 PMRead
We have signed an AMC with AQUAGUARD for our water filter. And its more than 2 years and I have received just two service. When I log a service request I get an SMS that my request will be served by XYZ engineer and lo and behold I get an other SMS in a couple of minutes saying either the servic...Read More

Eureka Forbes water purifiers
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 05, 2017 11:07 AMRead (via Mobile)
Never buy purifiers from Aquagaurd. It's a pain to maintain them. You keep calling them for service, installation and no one turns up for a month on minimum and when we scold them in bad lanagauage then they turn up doing a crappy job. Better to buy Bisleri bottles and live hassle free than to s...Read More

I will suggest everyone not to buy Eureka water pu
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jul 26, 2017 11:35 AMRead
I will suggest everyone not to buy Eureka Forbes Aquaguard Water Purifier. We have received a very bad service from team. Also need to take action against sales persons who had sold this defect product. After delivery when we share about product defect they said they left the company.But  th...Read More

Pathetic services by Acquaguard (Eureka) staff
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jun 19, 2017 10:29 AMRead
You call a sales person to buy a product of Eureka Forbes, multiple sales persons will be there at your door step.  However, after buying the product, even for installing it they would take ages.I have an issue with my water filter, which is leaking and placed a compliant. I was assured that...Read More

Eureka water purifier
Thank You
A token of appreciation from the brand
Feb 26, 2017 11:28 AMRead (via Android App)
Eureka waterpurifier its realy worth of your money when I bought it , I was affraid but when it was demo by the executive it chamed my mind and instantly I bought this products now I am using this products for last two years and it easy our life now we dont bother about thw water problem for our...Read More

Smart Water Purifier is awesome
Thank You
A token of appreciation from the brand
Dec 18, 2016 11:45 AMRead
Eureka Forbes Aquaguard RO Smart Purifies is a very good product in water purifier segment.It is very easy to use. It is like plu and play.Not much complicated connection it is easy to use. Once you install you have to open it during its servicing only. It purifies water from any kind of water. ...Read More

Services and installation
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Oct 07, 2016 11:17 PMRead (via Mobile)
Dear all . This is purely genuine and correct review. I bought water purifier from Rahul Electronics Miraroad on 23rd Sept 2016 and I have all the evidences. No technician came in last 15 days to install Aqua Pure water purifier and I had registered complain and I was told it will be done in a d...Read More

Cost Of AMC
Thank You
A token of appreciation from the brand
Sep 09, 2016 03:24 AMRead (via Mobile)
Hi.My name is Shivam and I am using your ro from past 6-7 years. Every year I buy amc from ur dealer. But now I am afraid that he is charging me more than ur official amc price. Kindly let me know what is price for Aquaguard Total RO Reviva AMC for 1 Year(I don't know exact model as I said it is...Read More

Horrible Service Experience with Eureka Forbes AMC
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 20, 2016 05:36 PMRead
I paid Rs. 7880 in 2014 Oct for 2 years service contract for my RO Filter. A month back the tap started leaking. Technician came and made it worse, left home with the promise of coming back next day. Since then Every week I raised a service ticket, Eureka Forbes closed all 4 tickets without any ...Read More

Useless product and very poor service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 11, 2016 01:19 PMRead
Within 2 months of purchase water started leaking from the aquaguard and I have been calling call center since last 4 days but no one turn up to fix the issue.When I called the technician he started abusing. Installation of the machine was also nightmare. If you want peace of mind then never...Read More

Please do not take Acquaguard insurence.
Thank You
A token of appreciation from the brand
Jul 02, 2016 05:59 PMRead
Pathetic customer support. Last time they asked me take their insurance policy of 6000 rupees, so that they  can provide 4 times free service in a year and I paid them. And now they are fooling me, every time I call they they say that they are sending someone but no one came. Its been 2 weeks an...Read More

Worst service ever
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jun 21, 2016 02:18 PMRead
Worst ever service. I have been calling them for more than 1 week but they are not coming my hoe to fix the issue.My aquagurad motor is not working and needs a replacement but they are not coming to replace.Please don't buy this product.They are not trust worthy. Technicians are also una...Read More

Pure
Thank You
A token of appreciation from the brand
Feb 24, 2016 03:55 PMRead (via Android App)
This RO is a very easy to use yet efficient water purifier. Your just one tap away from getting the most purest form of water. So people who are not very technology aware can use it easily.It also has been designed to perfection and looks impeccable. Its size isn't very big too, so it would ...Read More

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