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MouthShut Score

52%
3.84 

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Eureka Forbes

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Eureka Forbes Aquaguard RO Smart Water Purifier Reviews

Worst service ever! Horrible service 3rd party
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
14 days agoRead
Eureka Forbes customer care is assigning work to 3rd party and they provided all duplicate products filter candle. They took 5000 rsand now all phones are switched off. This is horrible! The most worst service and in this case there is no initiate taken from Eureka Forbes....Read More

Worst product and Service.
16 days agoRead
My water purifier spoiled within 4 months and the service provider is the worst in the world .I regret for purchasing such a horrible product ....Read More

Aquaguard RO purifier
22 days agoRead (via Mobile)
I have been using RO purifier for past 3 years. Though the product is good , the service is horrible. There is no cross verification as to whether the service is done or not. I just get a message...Read More

YOUR RATING ON

Eureka Forbes Aquaguard RO Smart Water Purifier
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Eureka Forbes Aquaguard RO Smart Water Purifier
22 days agoRead
Plz don't buy this product.after sale they charge for AMC.but never comes when you required.I have complained about the issue since one months but still there is no any responce.Chor Company hai.for AMC they call on time.but for services no responce....Read More

Worst servicing ever.
23 days agoRead (via Mobile)
Worst service ever from any water purifier company. I have paid Rs 5020 for the Yearly maintenance and this is how they treat. My regular servicing is due from 13th May, due to lockdown they could not come I understand. But then the water supply stopped from 8th June, for which we have registere...Read More

Most horrible eureka Forbes service
30 days agoRead (via Mobile)
Eureka Forbes Service team is literally non existent. Their response is an example of how bad an after sales service can be. Even after 2 months of Janata curfew day , their call center is closed with that reason. Website is non responsive most of the time. Technician never lifts the calls. plea...Read More

Good Product but HORRIBLE Customer Care
Jun 01, 2020 08:13 PMRead
Product is good, but the customer support is HORRIBLE. Even after the lockdown has ended, the call center is always closed and there is no reply to the email and no tracking number provided.Excalation matrix has the names but no Email ids not any contact numbers.(Not sure how the system work...Read More

High Maintenance
Jun 01, 2020 06:19 PMRead
Filter of this product doesn't even work for 1 year. And every year they drag you into there Annual AMC trap.First filter worked for around 2.5 year. But after that service centers are all bloody thiefs....Read More

Dissatisfied with the service in Faridabad
May 16, 2020 09:17 PMRead (via Mobile)
Totally unsatisfied by Aquaguard service in Faridabad. The service person came after 1 week of AMC purchase and after replacement of parts the RO stopped working. Totally unprofessional person since he also asked to not call on his number....Read More

RO support is worst and high amount they charge
May 14, 2020 01:10 PMRead (via Mobile)
If you are rich and able to afford 6000 minimum filter price every year then go for it..If there is any other problem like motor or any parts then they will loot like anything. Technician came, he damaged working RO and then went back saying you need to spend 5200 for filter.Now he is not respon...Read More

Useless products from Eureka Forbes
May 14, 2020 12:52 PMRead
One of the top brands in water purification are now the worst brand in the market. I bought the premium product Genius RO costing more than Rs 25000.00 But this product faced several issues ever since I bought the same about 6 months back. Service is really bad, behavior of their senior represen...Read More

Worst service
May 03, 2020 10:02 AMRead (via Mobile)
My water purifier malfunction during lockdown. I tried to log complain but they stop all their means of registering complain. Then I tried sales representative who had sold the product. He also raised their hands saying that it is not coming under essential service.Where as I file online com...Read More

Worst services
Thank You
A token of appreciation from the brand
Aug 17, 2019 09:41 PMRead (via Mobile)
Once upon a time they were known for services. BUT now know for disaster services. non of their complient booking lines work. my aquagaurd machine is completely down for last 4 days. trying to raise a complient since 4 days, but could not as non of their given nos. are working / reachable.it...Read More

Never BUY any Aquagurd products, they make u fools
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jan 22, 2018 02:11 PMRead
I purchased Aquaguard Magna(UV+RO), I purchased it for 17990, not even 1rupee discount given to me. For this features it is highest price in the market. Thought value for money will there. Given 1 year warranty. Since then I faced so many problems with this worthless defective piece. I was busy ...Read More

Eureka water purifier
Thank You
A token of appreciation from the brand
Feb 26, 2017 11:28 AMRead (via Android App)
Eureka waterpurifier its realy worth of your money when I bought it , I was affraid but when it was demo by the executive it chamed my mind and instantly I bought this products now I am using this products for last two years and it easy our life now we dont bother about thw water problem for our...Read More

Smart Water Purifier is awesome
Thank You
A token of appreciation from the brand
Dec 18, 2016 11:45 AMRead
Eureka Forbes Aquaguard RO Smart Purifies is a very good product in water purifier segment.It is very easy to use. It is like plu and play.Not much complicated connection it is easy to use. Once you install you have to open it during its servicing only. It purifies water from any kind of water. ...Read More

Cost Of AMC
Thank You
A token of appreciation from the brand
Sep 09, 2016 03:24 AMRead (via Mobile)
Hi.My name is Shivam and I am using your ro from past 6-7 years. Every year I buy amc from ur dealer. But now I am afraid that he is charging me more than ur official amc price. Kindly let me know what is price for Aquaguard Total RO Reviva AMC for 1 Year(I don't know exact model as I said it is...Read More

Please do not take Acquaguard insurence.
Thank You
A token of appreciation from the brand
Jul 02, 2016 05:59 PMRead
Pathetic customer support. Last time they asked me take their insurance policy of 6000 rupees, so that they  can provide 4 times free service in a year and I paid them. And now they are fooling me, every time I call they they say that they are sending someone but no one came. Its been 2 weeks an...Read More

Pure
Thank You
A token of appreciation from the brand
Feb 24, 2016 03:55 PMRead (via Android App)
This RO is a very easy to use yet efficient water purifier. Your just one tap away from getting the most purest form of water. So people who are not very technology aware can use it easily.It also has been designed to perfection and looks impeccable. Its size isn't very big too, so it would ...Read More

Eureka forbes aquaguard
Thank You
A token of appreciation from the brand
Feb 13, 2016 12:00 AMRead (via Android App)
Recommended for water from any source – municipal, borewells, tankers.Equipped with Taste Guard Technology that senses & adjusts to different water sources automatically.G Tech chooses optimum purification technology RO + UV/UF + UV to purify water.AEWACS alerts you when the purification...Read More

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Eureka Forbes Aquaguard RO Smart Water Purifier
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