Name: Eureka forbes no service - complaint no 0063383009
Item: Eureka Forbes Aquaguard RO Smart Water Purifier
Rating: 1
Author: a Mouthshut User

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3,739 Votes

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basuv

Kota indonesia

9 Reviews

3 Followers

Eureka forbes no service - complaint no 0063383009

Aug 27, 2008 01:45 PM 4431 Views

(Updated Aug 31, 2011 12:24 PM)

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I bought the Eureka forbes Aquaguard RO in 2008. I changed filters and membrance two years back costing 3800. Now since two years is over and service light is blinking, I wanted to change the filters and membrane

again. I gave a complaint 10 days back and no body attended this complaint and even I reminded 3 times atleast.

These people will sell new items and least bother about the service.I always hate these people and they will never change.

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Brand Response

Dear Ms Basu:
We recently came across your complaint through mouthshut. Kindly accept my sincere apology for the inconvenience caused to you.
Please confirm the current status of both the issues - receipt of the invoice of Vacuum cleaner and servicing of the Aquaguard RO water purifier - whether they have been resolved to your satisfaction or not.
If not, kindly provide me with your contact details so that I can ensure that our customer service executive in Kota fixes an appointment at your convenience and rectify your complaints at the earliest.
Should you require any further assistance in this regard, please feel free to contact me on this forum.
Regards
Rupali Chanda