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4.48 

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Horrible company filled with terrible people
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 18, 2024 12:07 AM 111 Views (via Mobile)
(Updated 21 days ago)

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THIS COMPANY IS A SCAM!


Worst company ever


It's the worst company ever. I booked a flight for 635 pounds, and the next day, I was told that it would be an additional 649 pounds to confirm. I reluctantly paid, went to check in, and they canceled the booking. I explained to British airways what happened, they rebooked for same flight next day, scam travel agency vindictively contacted British airways and got that cancelled too. They won't answer their phone or emails. Filing fraud claims with my bank and I will win. British Airways weren't helpful at all as they said there was nothing they could do about the company canceling my flights. I will never return to England because of this experience of trying to get home and paying an extra$5000 to get home.


Your follow up about the regret this caused is lies, this was done with purpose, vindictiveness, and out greed.


I called 44 330 043 0043 at least 30 times just to be told I was next caller in queue to be hung up on every single time. The main person who did this to me specifically is:


Brandon


Senior Travel Sales Consultant – UK Operations


Tel:+44 3300 430043


Easy Trip Planners Ltd.


Registered Office – 309 HOE STREET, LONDON, ENGLAND,


Here is a quote from one of his emails:


"You have already paid £635, You are making the payment for the difference of £648 to Confirm it."


Further, I have a full chat transcript from British Airways stating that the "Travel Agent" canceled both the flight arrangements made on 3/17/2024 and the ones made directly by me to British Airways on 3/18/2024. This had nothing to do with them; it was just interference in my travel plans to further trouble me. You will hear from multiple banks and organizations about this once I return home. This is not over.


The positive reviews are also planted. "Jyoti Rawat" is an employee of the company as evidenced as part of some emails chains with them. Do not believe the positive reviews, they are planted by the company. This company WILL SCAM YOU.


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Brand Response

Hi Jeremy,
We are investigating the concern and we will get back to you at the earliest.

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By: EaseMyTrip_Care | Mar 18, 2024  09:30 PM Comments 2

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