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Home > Ecommerce and Online Business > Travel Websites > Easemytrip > Unreliable, not a trust worthy site
Easemytrip
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I booked my flight from Pune to Delhi @2655 INR and got the confirmation email from Ease my trip. Few minutes later got the call that due to some technical glitch your booking is not confirmed. When I reached out the customer care they mentioned the actual reason was due to fare change at back-end from Indigo and the new fare is @5106 INR. I did mentioned that the fare should have been changed at the time of booking and not after the booking is confirmed from your end. However, there was not a good response at all from there end. it was disgusting and frustrating speaking to them. Will not suggest anyone to book their travel on this site. its painful. They don't give any options to resolve your query but are always keen to make money from customer harassment. Rest is your decision whether you want to book your travel at this site or not.
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Brand Response
Dear Customer,We are extremely sorry for the trouble you have faced. Please share your contact details to help us know more about the entire situation. We also request you to give us another opportunity to serve better next time.
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By: EaseMyTrip_Care | Mar 14, 2017 02:38 PM Comments 0
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