Sep 19, 2016 06:32 PM
2194 Views
Today I ordered pizza in domino's in which I ordered 2 Pizza mania, 1 Veg Taco Mexicana , 2 ChocoLava cake and 1 Veg Pasta which had total bill amount of Rs 643 and I paid Rs 500 through online and I need to pay the remaining Rs 143.
First they delivered only after 40 Mins they state that the address was incorrect but in domino website my street name is not available and there is no option to add it as well.
They missed to deliver 1 Veg pasta itself. The person who delivered did not validate whether I have been delivered all the item that I have ordered, He realized only after I raised the concern.He called the restaurant and response was to detect the money from my bill.
Both the delivery person and restaurant member did not even apologize for their inconvenience caused to us.
He detected only Rs 129 the original price of pasta and did not even detect the tax that I paid for pasta, after I questioned he told not pay remaining money of Rs 143 but still I have to get back Rs 11. I got bored and told leave it here.
It not even hot to eat. Pizza usually doesn't taste good, if it is not hot.
So 30 Min Delivery is a fault statement Domino's and Domino's has to have automate system to detect delayed in time and reduce the money and missed ordered money. Since I am not sure whether this money is tallied properly.