Dec 04, 2015 12:12 PM
5712 Views
An order placed on this website in September did not arrive even in December.and when I sent them a reminder that I have not received my order, all I got were a couple of support ticket emails.
I have heard similar stories from my friends and others who tried to use this website and I was warned to use on the Cash on Delivery option.
They don't ship your product and they do not answer to your queries too. With so many online shopping options available now, I wonder how these fellows will hold up with this kind of a service.
My Order number was: 100021998
Pasted below is the support ticket which I received and no follow up thereafter. Its been a week now after the support ticket was sent.and about three months since I placed an order.
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Dear Xxxxxx Xxxx,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 9077.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
Please note that all the shipments leave our premises within 24 hours of payment confirmation. You can start tracking your shipments at https://BlueDart.com using the respective AWB number sent to you in email.
Thank you for your patience.
Sincerely,
DholDhamaka.com Support Support Team
DholDhamaka.com Support powered by Freshdesk 9077
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