Delay in Shipment & delivery. Review on DTDC Courier

HI Friends. This world is going to be global and online market takes most of the share but the the online market also depends on it delivery service. I bought so many things from amazon, flipkart, shopclues etc. And most of this market sights used DTDC courier for their product delivery. DTDC is a global and world worldwide shipment company. But my service experience with DTDC is not so good. The reason behind is when ever I got message that my shipment is carried by DTDC I was so worried because they never delivered the shipment in time. If you call their support service team they failed to give you proper location and expected shipment date and sometimes I got my delivery after 23 days of the shipment. The online tracking system is also very poor and not so accurate. which I must say very poor service.

Also their local staff attitude is also not so good. Their local courier office is just 1km away from my home but he never delivered my product and even dont asked by call and informed me about my product arrival. And if I personally called him and asked he reply me to come to shop and received the product. So I never understand for what they charged us.