I bought Crompton Greaves CG LD plus dry model Iron. I trust this brand and heard a lot of positive reviews for the same. The product is in warranty period of 2 years. After one year, I started facing problem with the wire of iron. It was breaking and detaching from the connecting point of iron and was giving shocks while we were touching it. So I called their customer care representative for the same, reported the issue and requested them to visit home to diagnose & solve the problem. But he refused saying that inspite of being in warranty period, I have to pay Rs. 250 for his home visit. They made fake promise while selling the product that pick up of product from home facility is available during warranty period if any problem arises. Style and design of product is good and is easy to use. But somehow it is dangerous too as the quality of the product used eg. wire, is not of good quality and often creates problem. Customer care service is very poor.
