MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Cox and Kings - Mumbai Image

MouthShut Score

35%
1.59 

Was the tour operator helpful:

Tour Guide Expertise:

Travel Convenience:

Turner Morrison Building, 16 Bank Street, Fort, Mumbai 400001, MH

+91-022-22709100

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

new delhi India
Bad service, behave like they own you!
Jun 13, 2011 03:12 PM 5135 Views

Was the tour operator helpful:

Tour Guide Expertise:

Travel Convenience:



  1. We had chosen June as our travel dates. They kept avoiding telling us the exact date saying it will be around the 11th or 12th of june. In mid March 2 days after they get our full payment they call us and tell us we need to travel in May(less than 12 days) because they don't have enough people for June! So we had to reapply for leave and managed to get time off for the dates they ordered us to go on! We did not appreciate how they waited to get all our money to announce this so we pretty much had not much other choice!




  2. TIckets were badly booked. They firstly gave us the wrong arrival dates in India and we booked domestic flights our of Bombay for the wrong date and incurred a loss of money when we had to rebook them. Also some of us go to the airport to learn our tickets were not properly booked. The airline couldn't find our booking! We had realized there was a problem when we tried to web check in and we told C&K about it but hey said it is fine.




  3. Food on the trip was TERRIBLE. They served Pubjabi food EVERY SINGLE DAY with the exact SAME MENU down to the dessert every single day! It was nauseatingly bad to have to eat the same food everyday.




  4. In DC and some other cities they tried to skip out on some of the sights they had promised to show till people complained. This happened 3-4 times on the trip.






These are 4 of the main problems, there were many more. Please avoid C&K.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Customer, Thank you for your feedback. We would like to address your concerns so could you please send us the following details on communication.corp@coxandkings.com 1. Mobile no. 2. Travel Package name and booking reference no 3. Date of departure 4. Reason for Complain 5. Date of Purchase of Package. Regards, Corporate Communications, Cox & Kings India.

Upload Photo

By: Cox_and_Kings | Nov 12, 2012  05:03 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Cox and Kings - Mumbai
1
2
3
4
5
X