Name: Cheating customers
Item: Country Delight Milk
Rating: 1
Author: a Mouthshut User

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Zing786

Bangalore India

10 Reviews

3 Followers

Cheating customers

Jan 04, 2023 08:16 AM 20293 Views (via Mobile)

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They claim no delivery charges for fruits and vegetables but the charge almost same charge for packing. In attached, they show gobi at discounted price of 10.91, but charge 9 rupees for packing.

Better go to nearby shop. They gave me promotional call for sending vegetables at discounted rates, but charged 55 extra only for packing charges.

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Brand Response

Hi,
We are sorry to hear about your dissatisfaction with Country Delight's pricing and delivery charges for fruits and vegetables. It's understandable that you feel misled by their claim of no delivery charges, only to be charged a significant amount for packing.
Transparency in pricing is crucial for building trust with customers, and it's concerning to hear that you encountered discrepancies between the advertised discounted prices and the additional charges for packing.
Your feedback highlights the importance for Country Delight to ensure that their pricing policies are clear and consistent, and that customers are informed about any additional charges upfront.
Thank you for sharing your experience, and we hope that Country Delight takes your feedback seriously and works towards addressing the issues you've raised.
If you have any further suggestions or feedback, please feel free to reach out to us at feedback@countrydelight.in. Your input is valuable to us as we strive to improve our services.
Thank you for your understanding and support.
Team Country Delight