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1.39 

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The Con-try Club
Aug 23, 2005 12:08 PM 13507 Views
(Updated Oct 28, 2005 07:46 PM)

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

Updating this review with a more appropriate headline (Oct 28, 2005):


Our last visit to this sad place was made memorable by mosquito bites and the fact that the clowns serving us refused to light up coils (the mosquito repellent mats were ineffective)! Finally they relented, however we were quite drained (of blood and energy with all that swatting and cursing).


Someone from Country Club called and promised to redress our issues: however, this is only because a friend of mine was reached by them and I told him to think of it only after they've resolved the problems. Fat chance!


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The previous post:


Country Club sales people promise you the moon but the end product/service is actually below par.


The salesman who sold us the membership had told us that it would give us access to all the clubs anywhere in the country. Now we're told that we need to pay extra and upgrade if we want access beyond 3 clubs in Bangalore. Now that's what I call a con job.


Repeated calls to their office have resulted in no action and the issue remains unresolved!!! In fact, their chairman Rajeev Reddy had himself said in several issues of their monthly newsletter that membership to the club is valid for the entire chain.


For starters, the food is very mediocre - going by our experience with 3 clubs, of which 2 are in Bangalore and 1 in Mysore. Some of the stuff we ordered was almost inedible - for example the Virgin Mary we tried was so sour that it was difficult to make conversation for the rest of the evening through contorted lips.


Mysore's club is bang on the highway which doesn't make it a great place to stay with all the traffic noise. Also, the garden is full of people getting sloshed into the late hours which isn't very pleasant if you're trying to catch some shut-eye.


The next morning, we were delayed because the taps had run dry. There was no bar in the club although they get 'outside' liquor. There was no tea/coffee available until 10 am and, of course, no question of an early breakfast: the kitchen doesn't open until 10!


While the other facilities are ok, one feels cheated by the changing terms & conditions, inadequate catering and the fact that accommodation is never available (we've tried to get a room in the Mysore club on a couple of occasions after learning there had been some improvements) even a fortnight in advance.


This is to warn all of you (and please tell your friends too) to steer clear of Country Club.


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Brand Response

Dear Member, we just viewed your review & the inconvenience, in regards to your Membership is deeply regretted.Kindly mail the complete details of your membership & issues to centralcustomecare@countryclubmail.com, so as to help you and understand the issue better.Warm Regards Country Club Team.

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By: countryclub | Sep 23, 2014  01:38 PM Comments 0

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