Aug 30, 2016 05:01 PM
14201 Views
I booked return tickets for Delhi-Goa in Vistara flight 3 months in advance with Cleartrip.com. When I cancelled the ticket 2 months before the scheduled date, the refund was 0. I checked with Vistara and they confirmed that they have deducted only nominal charges for ticket. Cleartrip as the intermediary travel agency fraudulently refused to refund any amount. I followed multiple times with Cleartrip but they promise you that backend team will call back but nobody calls back.
They also mentioned a hidden "Convenience Charge" of Rs.1000/- for the cancellation. And this is above the cancellation charges of Rs.250/- per passenger. There is no mention of any such charge on the website under "Fare Rules".
Please beware of booking tickets with such fraudulent company Cleartrip.com and prefer to book directly with the airline.
