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MouthShut Score

25%
1.75 

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1800-180-2484

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Worst service . Not customer friendly
Apr 05, 2017 04:58 PM 23293 Views

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I am very much disappointed from the service provided by your company . I applied for the Citibank credit card which was almost processed, suddenly I have received your mail stating that I am not eligible.


how it is possible? company did not check the criteria before taking my documents .This is highly unprofessional way .


The number 020 66012484 provided by your company is invalid number. How can you fool customer in such a way.


Citibank donot have customer care email ID, so customers can not reach to them for an kind of concern.


I don't know what went wrong in processing of the card . kindly provide all my documents and photo back to me.


As I don't trust Citibank company.


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