I have a part of citibank for almost 4 yrs now and I have never faced a singal issue from this bank. If u are good to bank in the sense that making the payment on time it will treat you with the brst services.
Yes I agree that it is having the lowest no. of atm and branch in india but that is not a big deal as this bank promote going online for any kind of transaction rather than going to the bank and depositing the amount