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MouthShut Score

72%
3.51 

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1800-102-0103

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Best designs so far, but bit expensive
May 19, 2015 02:04 PM 11397 Views
(Updated Jun 06, 2016 04:54 PM)

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Badly wanted a gold bracelet, which is thin yet stylish for everyday use. After searching in various stores, finally found some of the best designs in Caratlane.com. Amazing collection, I found designs exactly the type I wanted. Delivery was also smooth. Would definitely come back for more. Wish they had more designs in stores too so that we can try out before buying.


Only issue with online purchase: the image on the website shows slightly larger version of jewellery, so when you try the item you may find it slightly smaller than the image.


Came back to edit this previously added review. The diamonds from the bracelet kept falling off; in the past 1year this happened 3 times even though I never hit any hard surface as such. Finally I got fed up and wanted to exchange it for another bracelet. But since they pay 80% of market value, the resale values was less than what I paid for when I bought. Still I don't have a choice and have to exchange it at a loss.


However they were understanding enough to repair it free of cost and did not even charge me for the diamonds.


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Brand Response

Thank you for sharing your experience in CaratLane with us. We are glad to know you found our products and services up to your expectation. Thank you for your feedback on the availability of designs in stores. We will definitely work on it and provide you a much better service in future. You could probably check if CaratLane provides the try at home facility in your location, so you could try out a few products before placing an order. We have completely enjoyed having you as our customer and would love for you to visit us soon again.

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By: Caratlane | May 19, 2015  04:09 PM Comments 0

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