Name: Unreliable and very unprofessional
Item: CabBazar
Rating: 1
Author: a Mouthshut User

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chandanroyc

Kolkata India

2 Reviews

Unreliable and very unprofessional

Jan 15, 2024 04:38 PM 63 Views

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CB GROWTH PRIVATE LIMITED Cares

CB GROWTH PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

If you book through cabbazar you may face nightmare and last minute cancellations, by mistake I had booked with them and both the bookings 506328 and 488812 were horribly handled

For one of the booking they said the given agency is fake and and they would arrange another driver, so they urged me to cancel and re-book with a different car variant,

Then for the 2nd booking 488812 they did provide any confirmed car and kept me awake till mid night before day of travel and then when I escalated a lot to refund - they had to refund which they were denying for some time saying a lifetime credit etc all those words

I had travelled with family and cousins with female and kids and had a panic.

Dont trust cabbazar!

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Brand Response

We are truly sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. In a very rare case scenario these last minute changes are possible due to the driver's cancellation which may cause last minute disturbance and we do look into the issue and provide an alternate driver. However, we understand that that the service did not satisfy your expectations but we will make sure to make your future experience with Cabbazar a positive one.