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Online subscription blues
Feb 19, 2004 10:43 AM 15573 Views
(Updated Feb 19, 2004 10:52 AM)

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At the outset, friends let me say this magazine is finest, there is no doubt. It is a weekly, informative and competes well with ''outlook money''


The problem I would like to share with you people and advice others to be careful is the following.


The story begins in mar 2003 , ya about one year back.


The title of the story is '' online subscriptions....''


There was a ad in bw(business world) saying that we can send our subscriptions through a website ''firstandsecond.com'' (india's biggest bookshop) which sells many printed material online. If I remember it correctly this ad runs every alternate week. the other week they give a direct subscription form ( but not online) which you have to fill and send to bw directly.


I have completed the formalities and paid my money through credit card online and then my waiting started. The exact date of transaction was 19-mar-2003. I had approached both the parties ''bw'' and ''f&s'' 3 - 4 times and they have always promised that they will look into it. I had written to the written to the editor of this wonderful magazine(''joseph'') once but trust me still they are looking into it. I do not know what they are looking into but it is nearly one year. ( should I celebrate 'anniversary of online failure'? ) but now nothing happened.


Once I wrote to f&s.com a bit harsh and they have told me that they are conveying this matter to their highest level ( I wonder how many levels they are actually having?) but even at the highest level nothing happened., my feeling is this f&s is to be blamed. They have pocketed the money and sleeping nicely.


So I advice you people to be careful with these guys. I say be careful. I once read an article( or was it a letter in a magazine) in which somebody has expressed their doubts about this site( they are extremely late or so they have complained)


I am giving some details of my order and had a strange request for you people. go through it.


With best wishes,


prasad


------------------------------------------transaction details----------------------------------


f&s login email name : yprasad@cat.ernet.in


Order No. 00517-20900-00110


Order Date 3/19/03 6:15:38 PM


Order Status Under Processing (as on 19th feb 2004)


order details : Businessworld (1 year subscription),


Here's an incredible offer. Subscribe


and pick a free gift from Firstandsecond.com


worth Rs.100. / Annual Subscription


list price 260


our price 228


extended price 228


-------------------------------------------------------------------------------
----------------------- a request strange indeed:


why I write this long review?


let me assure you. the bw magazine is quite wonderful and indeed even today I get it through my newspaper vendor( I told him to stop whenever I receive my subscription copy!!)


The fact is that I got fedup and stopped writing letter to them. My request is to you . if you are convinced then send a one liner to


customerservices@firstandsecond.com


&


businessworldsubscriptions@abpmail.com


indicating your protestor express your wonderat the delay.


I hope it will not change the things all of sudden but at least it will tell that people are watching.


have nice time friends.


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