May 22, 2016 10:18 AM
29382 Views
I have bought new 3 BHK apartment in Gota Ahmedabad. Was looking for total paint solution and approach Asian paints for it.
THe service levels are so pathatic that after placing inquiry on their online portal, customer care help line and to their Ahmedabad based dealer(Udbhav marketing) office for more than 3-4 times I could get the person from Asian paints visit my apartment after 9days of rigorous follow ups.that includes 6-7calls to their local dealers and to different representatives.
After this the person has visited and said that currently site is going on so I should contact after 10-12 days.
Now again after 2 weeks I have started contacting them, but there is no one visiting the site, I also have placed request for site visit on Asian paints home solution link 5 days back but till date there is not even confirmation call from Asian paints for same.
I have again called there local dealer but as usual .no response till date.
Finally I have called Berger paints and I am so amazed that within 6 hours I have got a call I got their technician visit my site on the same day and got the quotation next day morning.
Even after getting quote from Berger its 3rd day today and I am still waiting for Asian paints to reconfirm on the prices but.i dont have much hopes .
I hope Asian paints are not looking to close this services in Ahmedabad.
