The velcro over the arch stopped sticking soon after purchasing the scholl sandals from Bata. I had bought them from BATA showroom, Lajpat Nagar I, (opp. red hospital). when the sandals were returned to the store for repair, they kept it for two months and not repaired them even after that. the quality of the Scholl and Bata products has worsened . DONT BUY anything from BATA store at K60 B, Veer Savarkar Marg, Central Market. Block K, Lajpat Nagar II, New Delhi, Delhi 110024. their staff is not co-operative too.